The First Friday Training Academy

The First Friday training academy is perfectly placed to develop commercial knowledge, technical capability and soft skills in customer, client product or service-based businesses. The academy is a blended learning programme spanning topics from leading change to the retail product lifecycle, and from negotiation skills to influence and impact.

It’s underpinned by the many years of experience and expertise that our team has amassed in commercial and operational roles within many of the UK’s best-known businesses. Our unique insight and understanding have enabled us to create training that educates and engages in equal measure. Many courses are modular so you can pick and choose what’s right for an individual, a team, a department or a division.

Retail basics training

Retail fundamentals training for everyone

Considering a career in buying, merchandising or planning? Or just starting out in a new role? These courses cover the retail basics that are the foundation for success.

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Academy for buyers, merchandisers & planners

Comprehensive training for specialists

A comprehensive training programme to develop the technical skills needed to build knowledge and confidence in buying, merchandising and merchandise planning.

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Change management training

Successfully land your change programme

Business change is always important, and properly implemented, it will make a real difference to how change is embedded and sustained in your organisation.

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Personal & people development

Develop soft skills to improve hard results

Managing time and workloads, and effective communication are prerequisites at all levels. Our wide range of soft skill and behavioural workshops help people to perform at their peak.

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