The First Friday Training Academy

Retail basics training

Whether you are planning on applying for a job in buying, merchandising or planning, have just started your career in one of these roles, or work with a retailer in any capacity, these courses are for you. They cover the retail basics essential to help you get that job, to hit the ground running or to communicate and work more effectively as a partner.

You will find out about the end-to-end product lifecycle, covering the retail tools, techniques and processes used by buying, merchandising and planning teams and improve your understanding of retail maths, key calculations and jargon – that’s why we have called it Understanding Retail.

10 Trainer-led videos
300+ Retail terms and jargon
14 Animated videos

Our courses

  • Understanding retail: The product lifecycle

    Retail fundamentals training for everyone. This course covers the basics of buying, merchandising and planning. Find out more »

  • Understanding retail: The product lifecycle

    Two days of training on the basics of buying, merchandising, planning and the retail product lifecycle. Find out more »

  • Understanding retail: The jargon buster & retail calculations

    Learn the language of retail and retail maths using this comprehensive retail glossary. Find out more »

  • Courses to develop your skills

    For more in-depth training try our
    Training academy for buyers, merchandisers & planners

  • Any questions?

    Get in touch to explore bulk pricing options, or simply find out more Contact us

    Stay up to date

    Sign up now to receive the latest academy news, views and special offers Subscribe here
    What they say

    What our delegates say...

    Even their body language is retail! They're head and shoulders above other training companies

    Buying Director, Global fashion retailer

    It's already changed the way I think and engage with retailers. There is so much more that goes on in the world of retail. More than I ever imagined  

    Systems Consultant – Course delegate

    A great workshop with excellent trainers. I wish I had gone on this workshop before I started working in retail  

    Course delegate

    I wanted to understand what thinking commercially really means, and to find ways and tools to improve my commercial thinking. This was delivered in spades  

    Course delegate

    Any questions?

    If you would like to get in touch, please call or email us
    or alternatively, send us a message below

    +44 (0)1494 867106
    training.academy@firstfriday.biz

    First Floor, Fairway House, Rear of 64-68 High Street, Great Missenden, HP16 0AN, UK

    Any questions about this course?

    If you would like to get in touch, please call or email us
    or alternatively, send us a message below

    +44 (0)1494 867106
    training.academy@firstfriday.biz

    First Floor, Fairway House, Rear of 64-68 High Street, Great Missenden, HP16 0AN, UK

    Stay up to date

    Sign up now to receive the latest academy news, views and special offers