The First Friday Training Academy

Academy for buyers, merchandisers & planners

Our retail training academy for buyers, merchandisers and planners provides a comprehensive training programme, designed to develop the technical skills needed to build knowledge and confidence in merchandising, planning and buying.

Set against a backdrop of the retail product lifecycle and covering best practice processes, the courses are designed to engage and inspire buyers, merchandisers and planners to take a proactive approach to running their product areas.

The training covers a wide range of topics that includes: Merchandise Planning, WSSI, Open to Buy (OTB), Range and Assortment Planning, Negotiation, Sourcing and Supplier Management, Stock & Inventory Management, Trading and Forecasting.

18 Courses
70+ Learning hours
14 Clients

Our courses

  • Creating a strategy

    Business strategy and its purpose, the customer, internal influences, external influences and developing a department strategy. Find out more »

  • Merchandise planning

    This training course covers planning sales, stock, markdown and margin, sales phasing, managing intake and open to buy and use of the WSSI. Find out more »

  • Assortment planning & range building

    Training covers the range building process, planning space, planning options, width and depth, grouping stores, the assortment plan, range sign-off. Find out more »

  • Range building & option planning

    Workshop on the range planning process - customer profiles, strategy, SWOT, range framework and range building. Find out more »

  • Introduction to negotiation skills

    Training which covers the negotiations process and objectives, conflict in negotiation and the six-step framework. Find out more »

  • Introduction to negotiation skills

    Training which covers the negotiations process, the negotiation objectives, conflict in negotiation and the six-step framework. Find out more »

  • Advanced negotiation skills

    A two-day training course for buyers who wish to refresh, develop or enhance their skills to deal with more complex and challenging negotiations. Find out more »

  • The journey from cost to profit

    Learn how to influence the profitability of your business through commercial costing and sourcing decisions. Find out more »

  • Sourcing

    Training in sourcing strategy, ethical sourcing, sustainability, types of sourcing, terminology and cultural considerations. Find out more »

  • Order management, allocation & replenishment

    The end-to-end stock management process, critical path management, planning allocations, replenishment and managing commitment. Find out more »

  • Supplier management

    How to work commercially with suppliers – building successful long-term relationships, finding new suppliers and exiting a supplier. Find out more »

  • Evaluating performance

    How to evaluate weekly trading performance of a department. Interpret KPIs at department, category and line level and compare with objectives. Find out more »

  • In-season management

    The training covers use of the WSSI as an evaluation and forecasting tool, taking action and managing end of season product. Find out more »

  • Managing key lines

    Training course on planning key lines, forecasting key lines and managing key lines in-season to maximise profitability. Find out more »

  • Price management

    How to manage prices and optimise margin. Considerations for initial price setting, promotions and profitability and clearance markdown criteria. Find out more »

  • Range planning challenge

    A fast-paced workshop where teams compete to create ranges that meet customer expectations, exceed business goals and deliver profit. Find out more »

  • Trading challenge

    A workshop that challenges teams to trade a product category, optimise in-season performance and deliver profit through a series of scenarios. Find out more »

  • Profit challenge

    A team-based workshop packed with activities designed to improve profit-related decision-making within a pressurised retail environment. Find out more »

Any questions?

Get in touch to explore bulk pricing options, or simply find out more Contact us

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What they say

What our delegates say...

Even their body language is retail! They're head and shoulders above other training companies

Buying Director, Global fashion retailer

Our facilitators were true retail experts in range building, and what we got from two days with them was invaluable

Assistant Buyer – Course delegate

It has completely changed how I will structure, challenge and approve the ranges that we create

Buying Manager – Assortment planning & range building online course

The role-play opened my eyes and with all the info and tools I have learned during the day I now look differently towards negotiations. Really beneficial and positive having trainers with retail background  

Buyer on Negotiations skills course

Any questions?

If you would like to get in touch, please call or email us
or alternatively, send us a message below

+44 (0)1494 867106
training.academy@firstfriday.biz

First Floor, Fairway House, Rear of 64-68 High Street, Great Missenden, HP16 0AN, UK

Any questions about this course?

If you would like to get in touch, please call or email us
or alternatively, send us a message below

+44 (0)1494 867106
training.academy@firstfriday.biz

First Floor, Fairway House, Rear of 64-68 High Street, Great Missenden, HP16 0AN, UK

Stay up to date

Sign up now to receive the latest academy news, views and special offers