Very few people moving into a management role for the first time are adequately equipped with the skills and knowledge they need for managing others. They may even have picked up poor practices and behaviours from others, who were never taught how to best manage teams and individuals. This two-day workshop explores the essential skills and behaviours of being a manager and helps to build an effective toolkit of techniques and approaches that build confidence. It can be delivered on consecutive days or with a timely gap between days one and two.

This is a classroom course.
Please get in touch to explore pricing options, or simply find out more.


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What you will learn

What you will learn

  • What effective management looks like
  • Different styles of management and when to apply each
  • The differences between management and leadership
  • A structured approach to delegation
  • The basics of coaching
  • How to motivate yourself and others
  • How to empower a team
What the course covers

Modules in more detail

  1. What makes a great manager – role model managers and do’s and don’ts for managers
  2. Management styles – understanding your personal style, situational leadership and management vs leadership
  3. An introduction to effective delegation – what to delegate; when, how and to whom and where delegation goes wrong
  4. Effective supervision – when to supervise and how to review performance
  5. GROW model – coaching and effective feedback
  6. The importance of motivation – introduces the role of emotional intelligence, how to empower a team and established motivation models
Who it is suitable for

Who it is suitable for

  • Anybody new to a supervisory or management role with responsibility for managing a team
  • Anybody currently managing a team with little or no formal training, who wishes to validate their knowledge and learn new skills and approaches

At a glance...

At a glance
  • Two-day classroom workshop
  • Closed group delivered within your business
  • Suitable for up to 12 delegates
  • Packed with practical and proven tips and techniques
  • Engaging activities and action planning
  • Considers typical management scenarios
  • Content suitable for new managers at any level