Leading people through change successfully and confidently can prove challenging, even for the most experienced of managers. Within this unique one-day workshop delegates work with change journey boards as they tackle a business change case study to motivate people to change, make the change happen and make the change permanent. Two facilitators with many years of supporting business change draw upon personal and professional experiences to educate and inspire in equal measure.

This is a classroom course.
Please get in touch to explore pricing options, or simply find out more.


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What you will learn

What you will learn

  • How to adapt leadership style and behaviours within the three stages of change
  • The four different types of resistance and how to overcome these
  • How to communicate using different formats to land difficult messages and help people embrace change
  • Tangible actions and personal changes which have a big impact on embedding and sustaining change
What the course covers

Modules in more detail

  1. Understanding change – the types of business change and why/when change succeeds or fails
  2. Change starts with me – how we each view, respond to and deal with change. What can differ vs. what is common
  3. Change journey part 1 – what needs to change, creating desire to change, reactions to change and recognising types of resistance
  4. Change journey part 2 – how businesses manage change, developing change leadership skills, behaviours and actions to manage resistance
  5. Change journey part 3 – a manager’s role in embedding and sustaining change
Who it is suitable for

Who it is suitable for

  • All types of business managers responsible for leading individuals and teams through change

At a glance...

At a glance
  • One-day classroom workshop
  • Suitable for up to 15 delegates
  • Closed session delivered within your business
  • Facilitated by two professionals
  • A unique learning approach using change journey boards
  • Packed with insight, information, tips and techniques
  • Engaging activities and action planning
  • A retail change case study
  • Accompanying workbook