This series of four online modules explores the process of negotiation and provides useful skills, tips and techniques to enable you to plan, prepare and conduct negotiations more effectively. It includes a personal TKI conflict report, which details preferred negotiation styles and anticipated responses to conflict, along with suggestions on how to be more agile in using different negotiating styles for more successful outcomes.

  • £275 plus VAT
  • 5% discount if you buy 3+ courses
  • 10% discount if you buy 5+ courses
  • Contact us for large group quotes
£ 275.00 £ 137.50 plus VAT

What you will learn

What you will learn

  • What a negotiation is and how to establish the business objectives of a negotiation
  • Why conflict occurs, how to respond to it and how to deal with it
  • How to use a six-step framework to plan, conduct and conclude negotiations
  • Tangible actions to become more efficient and effective in future negotiations
What the course covers

Modules in more detail

  1. Introduction to negotiation – the art of negotiation, different types of negotiation and its importance within business strategy and success
  2. Negotiation objectives – what a business needs and wants from a negotiation and how to set goals to achieve specific outcomes
  3. Conflict in negotiation – understanding conflict within negotiations to manage it, respond effectively and shape outcomes
  4. The six-step framework – explore a six-step negotiation framework for effective negotiation, covering all aspects from planning to conclusion
Who it is suitable for

Who it is suitable for

  • All intermediate level buying roles within the retail sector including those new to negotiation or role
  • Those with little or no previous formal training who now hold senior buying positions or have responsibility for supplier contracts
Price

Price

  • £275 plus VAT
  • 5% discount if you buy 3+ courses
  • 10% discount if you buy 5+ courses
  • Contact us for large group quotes

At a glance...

At a glance
  • Four online modules
  • Total learning time = 1 hour 30 minutes
  • Gamified self-led learning
  • Works across PC, tablet and phone
  • Currency choice: sterling, euros, dollars or rands
  • Full audio voiceover
  • Video and eLearning format
  • Digital activities, quizzes and action plans
  • Personal TKI profile for every delegate
  • Practical application of best practice
  • Full access for 6 months
  • Developed by retail B&M professionals
  • Aligns to current apprenticeship standards
  • Digital certificate on completion